Last Updated: [20 July 2026]
Welcome to SimEasy (“we”, “our”, “us”). SimEasy is a brand operated by BSR MOBILES.
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, communicate with us on WhatsApp, or purchase our products.
By using our website or placing an order, you agree to this Privacy Policy.
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1. Business Information
Business Name: BSR MOBILES
Brand Name: SimEasy
GSTIN: 33KGFPS7006R1ZM
Registered Address
BSR MOBILES
GROUND FLOOR, No.7/78, RAJESWARI LAY OUT,
BEGEPALLY, HOSUR, Krishnagiri, Tamil Nadu, 635126
Email: support@simeasy.in
WhatsApp: +91 74488 99669
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2. Information We Collect
We may collect the following information:
Personal Information
Full Name
Mobile Number
Email Address
Shipping Address
Billing Address
PIN Code
Order Information
Phone Model
Products Ordered
Payment Status
Order History
Technical Information
When you visit our website, we may automatically collect:
IP Address
Browser Type
Device Information
Operating System
Pages Visited
Date & Time of Visit
Cookies
WhatsApp Information
When you contact us through WhatsApp, we may collect:
WhatsApp Number
Chat History
Images or Videos shared by you
Product Preferences
Customer Support Requests
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3. How We Use Your Information
Your information may be used to:
Process your orders
Deliver products
Verify payments
Respond to customer enquiries
Provide WhatsApp support
Improve our products and services
Send order updates
Send courier tracking information
Prevent fraud
Comply with legal obligations
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4. Marketing Communications
We may send promotional offers, product launches, discounts, or updates through:
SMS
You may opt out of promotional communications at any time by contacting us or replying with “STOP” where applicable.
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5. Payment Information
We do not store your debit card, credit card, UPI PIN, or banking credentials.
Payments are securely processed by trusted third-party payment providers.
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6. Sharing of Information
We do not sell your personal information.
We may share your information only with trusted third parties necessary to operate our business, such as:
Courier & Logistics Partners
Payment Gateway Providers
Cloud Hosting Providers
WhatsApp Business API Provider
Customer Support Tools
Legal Authorities when required by law
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7. WhatsApp Business API
We use the WhatsApp Business API to communicate with customers.
By contacting us on WhatsApp, you consent to receiving messages regarding:
Orders
Shipping Updates
Customer Support
Payment Confirmation
Product Information
Promotional messages will only be sent in accordance with applicable laws and WhatsApp policies.
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8. Cookies
Our website may use cookies to:
Improve website performance
Remember user preferences
Measure website traffic
Enhance user experience
You may disable cookies through your browser settings; however, some features of the website may not function properly.
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9. Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
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10. Data Retention
We retain your personal information only for as long as necessary to:
Fulfil your order
Provide customer support
Meet legal and tax obligations
Resolve disputes
Enforce our agreements
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11. Your Rights
Subject to applicable law, you may request to:
Access your personal information
Correct inaccurate information
Update your details
Delete your personal information (where legally permissible)
Withdraw consent for marketing communications
To make a request, please contact us using the details below.
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12. Children’s Privacy
Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
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13. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites.
We encourage you to review their privacy policies before sharing any personal information.
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14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with the revised “Last Updated” date.
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15. Governing Law
This Privacy Policy shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of the competent courts located in Hosur, Tamil Nadu, India.
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16. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact:
BSR MOBILES
Brand: SimEasy
GROUND FLOOR, No.7/78, RAJESWARI LAY OUT,
BEGEPALLY, HOSUR, Krishnagiri, Tamil Nadu, 635126
GSTIN: 33KGFPS7006R1ZM
Email: support@simeasy.in
WhatsApp: +91 74488 99669
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