Last Updated: [20 July 2026]
Welcome to SimEasy (“we”, “our”, “us”). SimEasy is a brand operated by BSR MOBILES.
By accessing our website or placing an order through WhatsApp or any other communication channel, you agree to these Terms & Conditions.
—
1. Business Information
Business Name: BSR MOBILES
Brand Name: SimEasy
GSTIN: 33KGFPS7006R1ZM
Registered Address:
BSR MOBILES
GROUND FLOOR, No.7/78, RAJESWARI LAY OUT,
BEGEPALLY, HOSUR, Krishnagiri, Tamil Nadu, 635126
Email: support@simeasy.in
WhatsApp: +91 7448899669
—
2. Eligibility
By using our website or placing an order, you confirm that:
You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
The information you provide is true, complete, and accurate.
—
3. Products
We strive to display product images and descriptions as accurately as possible.
However:
Product colors may vary slightly due to different screen settings.
Minor manufacturing variations may occur.
Availability is subject to stock.
—
4. Ordering Process
Orders are placed through WhatsApp.
Our ordering process:
Customer contacts us on WhatsApp.
We share suitable product images.
Customer selects the product.
Payment is completed.
Order is confirmed.
Order is dispatched.
An order is considered confirmed only after successful payment and confirmation from our team.
—
5. Pricing
All prices are displayed in Indian Rupees (INR).
Prices are subject to change without prior notice.
Applicable taxes (if any) will be included or shown during checkout.
—
6. Payment
We accept secure prepaid payments through:
UPI
Google Pay
PhonePe
Paytm
Razorpay Payment Links
Bank Transfer
Orders will be processed only after payment is successfully received.
—
7. Shipping
We currently ship across India.
Estimated delivery time:
3–7 Business Days
Delivery timelines are estimates and may vary due to:
Courier delays
Weather conditions
Public holidays
Remote delivery locations
—
8. Order Cancellation
Orders may be cancelled only before dispatch.
Once an order has been dispatched, cancellation is not possible.
—
9. Returns, Replacement & Refunds
Returns or replacements are accepted only in the following cases:
Damaged product
Wrong product received
Manufacturing defect
Improper fit for the ordered phone model
Customers must contact us within 48 hours of delivery.
To process a claim, customers must provide:
Original unboxing video (without cuts or edits)
Clear photographs of the product
Order details
Our team will evaluate the request.
If approved, we may offer:
Replacement
Refund
Claims without sufficient proof may be rejected.
For complete details, please refer to our Refund Policy.
—
10. Intellectual Property
All content on this website including:
Logo
Images
Graphics
Text
Product photographs
Design
Branding
belongs to BSR MOBILES or its licensors.
Unauthorized use is prohibited.
—
11. User Conduct
You agree not to:
Use our website unlawfully.
Attempt unauthorized access.
Interfere with website functionality.
Submit false information.
Misuse our WhatsApp support.
—
12. Limitation of Liability
To the maximum extent permitted under applicable law, BSR MOBILES shall not be liable for:
Indirect losses
Consequential damages
Delay caused by courier partners
Events beyond our reasonable control
Misuse of products
Our maximum liability shall not exceed the amount paid for the product.
—
13. Warranty Disclaimer
Unless specifically stated, products are sold without any additional warranty beyond the manufacturer’s warranty (if applicable).
—
14. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
—
15. Force Majeure
We shall not be responsible for delays or failure to perform due to circumstances beyond our reasonable control, including but not limited to:
Natural disasters
Floods
Fire
Government restrictions
Internet outages
Transport disruptions
Pandemic events
—
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
—
17. Jurisdiction
Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Hosur, Tamil Nadu, India.
—
18. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time.
The latest version will always be available on our website.
—
19. Contact Us
If you have any questions regarding these Terms & Conditions, please contact:
BSR MOBILES
Brand: SimEasy
GROUND FLOOR, No.7/78, RAJESWARI LAY OUT,
BEGEPALLY, HOSUR, Krishnagiri, Tamil Nadu, 635126
GSTIN: 33KGFPS7006R1ZM
Email: support@simeasy.in
WhatsApp: +91 74488 99669
—